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# Empathy
- URL: https://www.cesarrg.com/empathy/
- Published: 2023-08-09T14:20:56.000Z
- Updated: 2023-08-09T14:20:56.000Z
- Author: César Rodríguez
- Tags: Design, Insights

#75 - Aug.2023

Empathy is a key ingredient for design. Is through empathy that we connect, understand and act - is a conscious choice we have to make.

![](https://storage.ghost.io/c/10/f4/10f4a52f-1b7d-4284-b66d-0fccfd9dc5da/content/images/2023/08/empathy.png)

While most of us have this notion of empathy as being a purely emotional state, being empathic can have different stages.

Empathy can be Cognitive (*knowing* how others feels), Emotional (*feeling* what others feel) or Compassionate (we *are moved* to help).

Is a process. Evolves from recognizing, then it resonates with us, until generates the compassion to act.

It is similar to a design journey.

You cognitively assess the problem. You define the assumptions. You [frame it](https://www.cesarrg.com/words-matters/).

By immersing into the problem, you start finding insights - you connect *emotionally* with the [opportunities](https://www.cesarrg.com/product-discovery/) and challenges. You start to ideate.

You finally converge into specific solutions to solve a problem. You take decisions. You *compassion* becomes action.

Practice turns empathy more intuitive. Empathize more.

![](https://storage.ghost.io/c/10/f4/10f4a52f-1b7d-4284-b66d-0fccfd9dc5da/content/images/2023/02/sign_CRG4-1.png) 

![](https://storage.ghost.io/c/10/f4/10f4a52f-1b7d-4284-b66d-0fccfd9dc5da/content/images/2023/07/cesarrg_home_card-1.png) 

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